My Preferred Product for all Payroll and HR Needs over several decades!
July 03, 2024

My Preferred Product for all Payroll and HR Needs over several decades!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I've used ALL the features in RUN Powered by ADP® HR Pro at some point in time. They are all very helpful and I enjoy the knowledge of having something accessible at any time whenever needed for questions / policy / legal issues that arise from time to time.
As CFO, I run Payroll and set up new hires - use the RUN Powered by ADP® HR Pro for several things dealing with HR. I've used ADP for decades at every company I've worked for and it's my preferred choice for payroll. It's user friendly and has great customer support. I can easily make changes to employees rates, deductions, address, etc., whenever needed...I also have the Phone App for when I'm away from the office.

Pros

  • Onboarding
  • Payroll Tax support
  • Ease of contacting customer support when needed
  • Reports available

Cons

  • Frequently I enter several weeks of manual checks for back payrolls to catch up taxes and I'd like to be able to "store" those in a place where it wouldn't impact a current payroll needing to be processed.
  • The ease of keeping up with Payroll Taxes
  • Being able to quickly reach customer support / even after hours and weekends
  • Savings on "time/salary" by the ease of running payroll weekly.
It's a great service; however, we do not have that feature turned on as I'd prefer employees do not access their information to avoid any errors, etc.
I do have the mobile app and have used it once or twice when away from my computer....it's not something I use frequently but do enjoy having it when needed.
I've only used ADP products

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Any HR questions that arise can usually be answered on the site in RUN Powered by ADP® HR Pro. Also, the employees can have access to their own onboarding process if we choose to let them. They can make necessary changes to the W4 or address, etc., if this feature is turned on. I'm not aware of any areas where "less appropriate."

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10

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