The best tool to automate your daily operational runbook tasks
June 15, 2022

The best tool to automate your daily operational runbook tasks

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • PagerDuty Runbook Automation

Overall Satisfaction with PagerDuty

We use Rundeck to automate our operational runbooks and also as a combination with our monitoring solution for auto healing.
  • Nice UI
  • Really good execution runtime
  • rundeck can speed up the operational tasks the infra team needs to execute every day
Ansible Tower (or AWX) is very poor in comparison to Rundeck and only runs well Ansible talks versus Rundeck can support all kind of scripts and tools. Rundeck UI is much more intuitive and robust

Do you think PagerDuty delivers good value for the price?

Not sure

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

Rundeck is a really good solution to formalize , standardize and automate your infrastructure operational run book. It can be also used in combination with your monitoring solution to auto heal your services. As for example when you get a specific alert, instead of triggering your notification channel to first trigger the Rundeck job to try and fix the issues (service restart etc..) and only then if the problem still persist to escalate and notify through an alert. It is also super handy to run all tasks from a central location and making sure there is no other person running the same job on the same servers at the same time, been able to see statistic about how fast or successful a job runs is also a big plus.