My Experience about Sage CRM
March 22, 2022
My Experience about Sage CRM
Score 9 out of 10
Vetted Review
Verified User
Software Version
Sage CRM Cloud Professional
Overall Satisfaction with Sage CRM
Sage CRM is simple and easy to use. We have been using it for many years and it performs outstandingly. Sage CRM provides a tutorial as well as a real-time feedback tool for easy understanding of the CRM. As a CRM user, I really like that it synchronizes with other platforms like MailChimp very easily. Inbound leads and outbound leads can both be managed without duplication and this tool gives the scores to each lead according to their performance which is pre-defined, which is useful for our sales team.
- The best aspect of Sage CRM that I like is how well it integrates with other platforms, saving me a tremendous amount of time. With Sage CRM, I can maximize the use of this platform, which is my favorite aspect.
- Detailed reports can be achieved to make it easier to analyze and analyze later on.
- The product uses artificial intelligence to analyze and predict customer behavior and take important business decisions in order to better target them.
- Its basic version does not support mobile devices, and for its basic version it stores data on third-party cloud, which is usually public or hybrid cloud, which can pose security concerns. It is also quite a heavy app, and its basic version isn't available on mobile.
- The user interface of the CRM product could be much better when compared to its competitors. Modules like the export feature in the billing module should be expanded to import robust Excel files to make them even more useful.
- This platform provides wonderful insights into marketing performance in real-time and I would recommend it to others. and it improves our productivity of the team.
- Sage has enabled us to get an in-depth understanding of customer behavior, as well as reduce the cost of a CMR program using Sage.
- You can easily customize the system fields and layouts, as well as creating marketing groups and data reports.
Price-wise this product is more affordable so we choose the Sage CRM.
Do you think Sage CRM delivers good value for the price?
Yes
Are you happy with Sage CRM's feature set?
Yes
Did Sage CRM live up to sales and marketing promises?
Yes
Did implementation of Sage CRM go as expected?
Yes
Would you buy Sage CRM again?
Yes