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Sage Intacct Review
Updated November 01, 2018

Sage Intacct Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Intacct is currently being used by our finance department. It addresses several needs for us, but most notably it helps significantly with our revenue recognition.
  • Revenue recognition
  • Salesforce integration
  • Multi-currency
  • Report building
  • It has allowed us to do significantly more financial analysis to drive better decision making.
We've significantly benefited from the automation derived from the Salesforce and Intacct integration in our billing. We no longer have to manually enter the data from our contracts - we can push it over from Salesforce seamlessly.
Intacct has been great in simplifying our revenue recognition on our contracts. It's certainly more suited for organizations with more complex processes and structures as opposed to simple, small businesses.

Sage Intacct Feature Ratings

8.9
Accounts payable
9
Accounts receivable
8
Cash management
8
Bank reconciliation
10
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
9
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
9.0
Pricing
Not Rated
Order entry
9
Credit card processing
9
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
7.3
Dashboards
8
Standard reports
7
Custom reports
7
9.0
API for custom integration
9
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10

Sage Intacct Support

I think they are great and super knowledgeable, but sometimes it takes follow-ups to get movement on a case.
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have a current open case where our links to Salesforce no longer work related to a switch in Salesforce organizations. Support has been really helpful in working with us and our Salesforce re-org vendor, including getting on a call with all of us. It was determined that all of the links to Salesforce in the Intacct subscription tables need broken and re-synced and Support (Wesley) has been really helpful with that.

Using Sage Intacct

I really like the majority of the functionality of the software, but it may take data entry users more time to get acclimated to Sage Intacct vs. accountants who tend to have more technical cognizance of how systems work.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Revenue recognition
  • Billing expenses to customers from employee credit card transactions