Overall Satisfaction with Sage Intacct
We are using Sage for the Accounting function, specifically General Ledger, Accounts Payable and Financial Reporting. The Accounting function had previously been outsourced and this was the first system used by our company. Implementation has been smooth and training has been a breeze
- Financial reports are easily manipulated to meet whatever your specific business needs might be.
- Very little training was required to get the AP system up and running and for me to train my staff in its use.
- I have never lost access to the system thanks to the Cloud and all of the employees can update in real time simultaneously.
- There is incredible functionality within the program, especially with dashboards, but I don't have time right now to watch all of the tutorials. It would be nice to have a highlights guide.
- It took me a year and a half to learn that the wildcard designation for this system was a "%" and not an asterisk.
- Response time for questions can be a little lengthy.
- Review process- having an automated review process with lots of safety and control measures has made our day to day processes much better
- Real Time - multiple people are able to operate in the program simultaneously
- Reports are available instantaneously - making it very easy to cover any CEO drive-by questions
Allowing the review process to be automatic has sped up our Accounts Payable procedures by about 30% - this has allowed my AP clerk to have more time to focus on other tasks. We have her working collections. Unfortunately for us, our Accounts Receivable does not allow for smooth integration into Intacct. This has less to do with a failure of Intacct and more to do with the hundreds of thousands of PO's we have attached to our receivables. We are currently working with the ERP system, Oasis, to find a way to integrate which will save us days of work.
I have not used these modules as we have a different payroll system.
I came onboard and QuickBooks was currently implemented but had not been set up properly. I dislike how I couldn't control all report functions within QB and immediately started looking for a new solution. While Intacct provides the users with many standard reports, I was able to change everything I wanted to better match the specific needs of my company. This was imperative in my decision to find new accounting software. Additionally I needed the ability to tightly control what users could post in the system and Intacct allows me full control over what gets processed.