Getting into Intacct.
February 15, 2019

Getting into Intacct.

Mark Ferrigno | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used across several departments in our organization. Non-finance users submit requests for payment via Non-PO check requests and submit reimbursement requests. Managers approve all requests. The finance department uses Sage Intacct for all Accounts Payable and Accounts Receivable functions as well as for General Ledger and reporting functions. Sage Intacct stores all our employee information, including our complete reporting structure. Sage Intacct also stores all of our clients, facilitating a simpler billing process for Accounts Receivable. It is a good repository of important financial information which can be shared across departments.
  • Most pages contain an "export" function, allowing users to quickly compile large lists of data without the need for creating a custom report. Furthermore, there are several file format options available for exports.
  • Most fields have an auto-fill function which will pull in data as you start typing. This can be a strong time-saver when having to scroll through long lists of data.
  • Strong customizable reporting functions. The types of reports one can pull are almost limitless...well, limited only by your data and your imagination.
  • There are some features which appear upon seemingly random keystrokes. Example: there is an embedded calculator that I accidentally pull up often and it gets in the way of my visibility. Some of these features can be difficult to get rid of when you don't know what you did to pull them up in the first place.
  • There is an issue with highlighting text or data in an input field. In most software, you can drag your mouse to highlight some text and backspace to delete it. This does not always work in Sage Intacct...the cursor isn't always placed where you would expect it to be (this might be caused by the auto-fill option pulling up data unintentionally).
  • Lag time. There is often lag time when switching between modules or dashboard items. This is a normal limitation of web-based software due to internet connectivity - not specific to Sage Intacct, but it can still be annoying at times.
  • As an accounting clerk, it is difficult for me to determine the ROI. I believe it is a better system than we had prior to Sage Intacct.
I am not aware of us utilizing any automated functions.
We do utilize the multi-entity modules. This helps us keep track of entity-specific entries and cuts down on potential inter-company confusion.
We use 3rd party software to manage our company Time and Expenses (Nexonia). I do still use the Sage Intacct Time and Expense module to assign expense categories which import into the Nexonia software. Again, this has been helpful in creating a more user-friendly environment for all our Nexonia users, giving them clear, recognizable expense categories to choose from.
I was actually not involved with the integration process of implementing Sage Intacct. I do hear that it went relatively smoothly.
Sage Intacct is on-par with Oracle in terms of usability. I was not responsible for choosing Sage Intacct for our business needs, but my guess is that Sage Intacct is likely a lot more affordable than Oracle/Netsuite.
Both the EXPORT and REPORTING functions are quite dynamic and useful. Sage Intacct is very strong on customization. Custom reports and custom views within most modules make exporting data quite easy. And it is easy to have that data arranged in a format that fits your preference.

I find that Sage Intacct is a little weak on the straight data-entry side. Data highlighting issues, pop-up special features, and lag time all contribute to slowing down the input process. It would also be helpful if there were a "copy row above" or "copy field above" keystroke to cut down on the data entry.

Sage Intacct Feature Ratings

Accounts payable
6
Accounts receivable
6
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated