Sage is OK, Weak on Data.
May 20, 2019

Sage is OK, Weak on Data.

Christian Hoyt | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct provides an accounting solution for claims payments. It is also used across the organization as our primary accounting vendor.
  • API seems strong.
  • Solution is robust/accurate.
  • Accounting team seems to like it.
  • Documentation for API needs improvement.
  • Data ingress/egress is difficult. Data is obviously not intended for use outside of UI. I built an ETL process to extract data from Intacct and it's not very sensible.
  • Integrations with Intacct seem buggy.
  • Necessary for operations.
  • Many difficulties in reconciling accounts.
  • Has allowed the business to function.
Although many aspects of the ledger are automated, some members of staff still spend hours reconciling accounts. The process of making the data available to do this automatically was quite difficult without an accounting background and given difficulties with API. We also used to have issues that resulted in Intacct, the bank, and the transaction system falling out of sync. Otherwise functional.
Cannot speak to this.
Seems appropriate for settings where integrations already exist, but not well suited to custom integrations.

Sage Intacct Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
5
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
2
Standard reports
2
Custom reports
2
API for custom integration
5
Plug-ins
4
Role-based user permissions
4
Single sign-on capability
Not Rated