In depth questions for feedback
Updated June 04, 2019

In depth questions for feedback

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We are using Intacct to manage the finances for the entire organization. Every user has an account and can enter things such as reimbursements, etc. We use it for bank reconciliation, expense management and much more.

Pros

  • Great Invoice generating with Salesforce syncing.
  • Good reimbursement creation and submission
  • Excellent account syncing with Salesforce.

Cons

  • Syncing edits made to opportunities in salesforce back to Sage Intacct. Syncing works fine one creating new opportunities records, but once the first syncing happens, updates to the same Opp. records are no longer sync to Sage Intacct.
  • Better and more timely customer support. It often takes several call and emails before getting the appropriate help from the support team.
  • Positive: It has saved us time and money.
In the IT department, we are not able to properly provide feedback, the finance team is best suited to answer this question.
N/A
We use the Salesforce integration which works very well and allows IT and finance to collaborate with using and sharing data at both ends of the integration.
I haven't used any other products.
We are using Sage Intacct for our financial management and it has satisfied all of our needs so far. I can't think of any scenario to comment on, where Sage Intacct may be less or not appropriate to use.

Sage Intacct Feature Ratings

9.0
Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
9
Time tracking
9
Fixed asset management
9
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
9
Electronic tax filing
9
Self-service portal
9
Global Financial Support
9
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
9.0
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
9
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
9.0
Dashboards
9
Standard reports
9
Custom reports
9
9.0
API for custom integration
9
Plug-ins
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

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