Intacct Works for Us!
November 15, 2019

Intacct Works for Us!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used mainly by our accounting department, but we do utilize dashboards to show our operations managers their reports and their performance cards. We utilize many of the dimensions in each transaction to make our data granular and get specifics. We are a watersports company that runs many different trips, so using the dimensions is important so that we can know the profitability of each trip, even if they are on the same boat at a different time of the day.
  • It is easy to use. The initial implementation is a pain, and luckily I joined right after this was done at our company, but I was able to pick up on how to use Sage Intacct very quickly.
  • It is customizable so it can work for several different types of companies. I was at Intacct Advantage this year in Las Vegas, and I met every type of business there that uses Sage Intacct. We are a watersports company, but there were hospital, production companies, etc.
  • Reports. The reporting aspect is very good.
  • Interactive Custom Report writer - it should be an out of the box option, not an upgrade.. Especially since it is not fully developed.
  • Sometimes it crashes.
  • In AP we use an account that requires a certain field, but that field is not listed when you go to manually input a bill...very strange.
  • We have gone from being a team of 6 to a team of 3
  • More accountability for managers
  • Greater visibility with reporting options
I don't know if we have fully utilized this feature. We do use the automatic journal entries for repeating monthly expenses, so that we no longer have to remember to record something that just automatically happens every month anyway. Otherwise, I do not believe we have fully used the other automation.
We are a multi-entity company. I love the ease of use with the toggle feature to toggle into another company when you need to. The only thing I don't really like, but I can see being useful for other customers, is that if you create a new customer in one of your entities, they do not appear at the top level. I can see this being useful for companies when they are doing the accounting for several companies, but in our case all of our customers should be across the board.
I actually was not involved in the integration process. I have been with my company for just over 2 years and they had integrated from Quickbooks a few months before I started. I have heard from my boss though, that the integration was pretty painful. She talks about how all of the manual work she had to put in to create charts of accounts.
I have hardly used any other products besides Sage Intacct, however one of our companies was still using Quickbooks up until about 6 months ago.I must say that Intacct is much better. They layout of everything is very clear. There is no guessing on how to get to the place you need to be.
It is a good overall accounting software. Having switched over from QuickBooks, it is much more secure and data is only uploaded if it is "complete". The error notices you receive when something isn't complete makes it so that you are not uploading incorrect data, which would only be caught down the road.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
10
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
1
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
7
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
7
Pricing
Not Rated
Order entry
8
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
6
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated