Efficiencies gained by Sage Intacct
Updated August 31, 2022

Efficiencies gained by Sage Intacct

Alex Whittlesey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used across the entire organization. We started to utilize it as purely an accounting system, but have implemented the contract module and are now using it for billing as well. Intacct has been really helpful in managing a multi-entity organization, allowing each business unit to have visibility with a top-level view for the parent company.
  • Statistical journals allow us to put KPIs into the system for monthly reporting
  • Once you understand the dynamics of the financial reports, they are quite powerful
  • Load files - we do not have to use the UI for everything
  • Posting payments in an automated fashion is challenging
  • You have to manually run processes like contract invoicing rather than off of a schedule
  • Some of the modules are a bit behind the core product which makes them a bit disjointed
  • Not sure if it was good ROI on the contracts module
  • Great ROI vs. Sage 50
  • Easy to configure for base level reporting as well
The majority of the processes that have been improved resulting from utilizing load files into each one of those modules. This includes journal entries, accounts payable invoices, accounts receivable invoices, and order entry invoices. There has been SOME improvement due to automated workflows through the purchase order process.
We are operating in a multi-entity environment and are utilizing the contracts module. There have been some growing pains/teething issues with the implementation of that module, but it has allowed us to bring a lot of our customer management processes in house, creating better visibility into the business.
There are several challenges with configuration, largely due to the level of complexity. In the majority of cases, the complexity stems from the flexibility in how each business utilizes Sage Intacct. This is largely a good thing. However, you really need a third party to help you set it up as some of the configuration settings are not that intuitive and can have other unanticipated impacts. Sage, itself, does not provide much assistance in that process.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Sage Intacct is far superior to Sage 50. The majority of Sage 50 required the exclusive use of the UI. In a company with many different transactions across multiple entities, it was very challenging to manage processes that impact multiple locations all at once. The efficiency gained from the change has been very impactful.
Sage [Intacct] has great functionality when it comes to dealing in a multi-entity environment. However, where I see a challenge is when it comes to managing individual customers and building automated rules, the system is not that well suited. For example, automated payment application (oldest invoice is applied first) is not available.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
5
Cash management
5
Bank reconciliation
5
Expense management
6
Time tracking
Not Rated
Fixed asset management
3
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
5
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
6
Journals and Reconciliations
7
Enterprise Accounting
7
Configurable Accounting
6
Centralized Rules Framework
8
Standardized Processes
7
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
8
Credit card processing
Not Rated
End-to-end order visibility
5
Reimbursement management
Not Rated
Dashboards
8
Standard reports
7
Custom reports
4
API for custom integration
5
Plug-ins
5
Role-based user permissions
7
Single sign-on capability
7