Sage Intacct Review
June 12, 2023

Sage Intacct Review

Joel Crawford | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Switching from Sage 100 to Sage Intacct is likely the most significant blunder I've made in my career. They market as a contractor software; In my opinion, it is not! In my opinion Sage Intacct lacks basics contractor functionality like insurance compliance, payroll, the process to do a two-party check is a 'workaround' and time-consuming. In my experience if an invoice gets paid and wasn't market billable you can't bill it; in my opinion, the job costing reporting filters are a complete joke and a massive step backward from 100. In my opinion Sage Intacct is a Snake Oil, you pay more for way less functionality.
  • In my opinion burying items entered at entity level
  • In my opinion pushing good employees into wanting to quit
  • In my opinion, costing more than better software
  • Accounts Payable
  • Payroll Reporting
  • T&M billing
  • Job Cost Reporting
  • In my opinion, no attention was made to make data entry easy
In my opinion, the multi ledger system in clunky and AP is inferior to Sage 100
They call it multi-entity but in my opinion it really is not. I have found you cannot remove the main name on your Sage Intacct account from other entity financials. In my experience if you want to do a consolidation of multiple entities know that the name of the Entity your Sage Intacct is under will be displayed at the top of the financials if that entity is included in that consolidation or not.
In my opinion, everything is a work around, there are no stock items, and every single job you have has to have an individually managed set of cost codes. In my opinion, if you have thousands of jobs across your platform you will have hundreds of thousands of cost codes to manage. In my opinion, I still don't understand the point of a standard set of cost codes if every project the cost codes are managed individually.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

In my opinion, Sage 100 has better payroll management, better AP, better job cost reporting, better insurance compliance, better price
Was a huge fan of Sage 100 Contractor, if you're looking at more featured software as your company grows in my opinion do yourself a favor and look elsewhere.

Sage Intacct Feature Ratings

Accounts payable
1
Accounts receivable
1
Cash management
5
Bank reconciliation
2
Expense management
1
Time tracking
1
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
2
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
1
Journals and Reconciliations
2
Enterprise Accounting
Not Rated
Configurable Accounting
1
Centralized Rules Framework
1
Standardized Processes
2
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
1
Dashboards
3
Standard reports
1
Custom reports
1
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
2
Single sign-on capability
5