Sage Intacct is a solid choice!
Overall Satisfaction with Sage Intacct
We selected Sage Intacct as our central hub application for various financial processes. Sage Intacct is our source of truth for our general ledger and primary financial reporting tool. We moved to Sage Intacct to provide a web-based financial platform to support hybrid work schedules. Sage Intacct provides strong internal controls and reports to support our external audit as well.
Pros
- Dimensional accounting provides flexible reporting
- Web-based application is stable and supports remote work
- Ability to integrate with best in class partners in various areas to include: budgeting, credit card expense management, church management system and AP Automation.
Cons
- 1099 reporting requires an external vendor
- Support process is from a pool not a dedicated support person/team.
- Cost of additional modules (example budgeting) so high that we sought a 3rd. party solution that integrates with Sage Intacct.
- Streamlined our accounting processes and able to reduce our headcount from 4 to 3 FTE (saving $50,000/year)
- Enabled staff to work remotely providing flexibility promoting staff satisfaction and employee retention.
- Enabled us to explore best in class partners to integrate with Sage Intacct to link with excellent third party vendors such as Martus (Budgeting), Ramp (credit card expense management and AP Automation), and Touchpoint (church membership/contribution management).
Sage Intacct does provide the central hub for our general ledger. Strong API integrations with both our third party budget solution (MARTUS) and our expense management and AP Automation provider (Ramp) provides seamless synchronization resulting in more efficient processes than standard export/import processes. This has been a time-saving element for our team.
We do have a two-entity environment (church and separate foundation) and so the ability to report separately on each "location" is essential. We can share a common chart of accounts which simplifies things, but can report separately based on location. We use Project Code feature in the AR Module to add an additional dimension in our transaction processing. This gives us the ability to report not only by department or expense line, but to also provide reporting on a particular event across the organization by tagging transactions with a specific Project Code. We also use the Project Code feature to provide additional detail for various revenue or expense lines. For example, in our school, we can have one line for tuition revenue, but then tag it with a different project code for detail (Standard Tuition, Registration Fees, Afterschool Program, etc.)
We moved from Shelby Systems after 20 years in order to modernize our systems, update our chart of accounts and use a web-based system.
Do you think Sage Intacct delivers good value for the price?
Yes
Are you happy with Sage Intacct's feature set?
Yes
Did Sage Intacct live up to sales and marketing promises?
Yes
Did implementation of Sage Intacct go as expected?
Yes
Would you buy Sage Intacct again?
Yes


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