Great Product, Value for Money, Catch up with the new evolving interfaces.
November 11, 2024

Great Product, Value for Money, Catch up with the new evolving interfaces.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct to track time and materials for our projects, which are billed to our clients and internal company stakeholders. In addition to time tracking (hour billing), we extend Sage to do all our expense billings. Sage is a great tool for making sure our teams are aligned on time and resources without keeping any physical paper trail. We also use Sage for expenses and reimbursements.

Pros

  • Seamless Timesheet filling and approval process.
  • Expenses Tracking and Reimbursements.
  • I love the Duplicate time and expenses feature.

Cons

  • The attachment feature is expenses, which is quite painful. First, we must upload and create attachments and then select and add them to the expense reports.
  • Users should be able to directly attach any files or attachments to the expenses.
  • When an error occurs on the submission, instead of taking users to a different screen and showing them a big error page, just show the errors on the same page.
  • This would help users capture the filled-in information and errors in one screen.
  • Users should also be able to see a "?" icon next to each field to identify it.
  • Sometimes, when filling out a form, the error page reverts all the progress.
In my capacity, I only do the timesheet and expenses. I have not utilized any other benefits so far.
No. In my opinion, it would be great if organizations could use SSO with Sage.
No on that side of Sage.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I am good at Timesheets and recurring Timesheets. Can we add automation to timesheets so that my timesheets are automatically duplicated unless intervened? Ideas: Attachments in expenses should be done differently. The users should see an info icon next to each field describing what it is.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Expense management
9
Time tracking
10
Multi-currency support
9
Intercompany Accounting
9
Not Rated

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Thank you for your detailed review of Sage Intacct. We're thrilled to hear that you find value in our product and appreciate your feedback on the timesheet and expense features. Your suggestions for improving the attachment process and error handling are appreciated. We strive to enhance user experience continuously and your insights are invaluable. Bethany McDermott - Sage Customer Marketing Manager, Reviews

More Reviews of Sage Intacct