One year review from new to the company CFO.
November 07, 2024

One year review from new to the company CFO.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage has helped streamline our accounting processes and shorten our close process to under seven days.

Pros

  • Integration with banking platform.
  • Reporting customization.
  • AP automation.

Cons

  • Inventory adjustments always come up with $0 cost.
  • Discounts applied on vendor bills also apply to sales tax.
  • Retainage (AR) has been a bear to set up.
  • Shortened month end close process by 5 days.
  • Allowed us to go paperless.
  • Save 10+ hours per week compared to our pre-Sage AP processes.
We have only just started the automation processes for accounts receivable and accounts payable but have been generally happy. Early indications show that we'll be able to save a decent amount of time and reduce errors pretty drastically.
Consolidations of multi-entity reporting have been great thus far, very easy to manage, and the reporting has been spot on compared to my manual reconciliations. We leveraged the payroll functionality before a switch to Paycom and were generally positive. Project accounting, including percent of completion (over/under) has been decent at best thus far, with no ability to easily drill into the actual expenses.
We leveraged a vendor who botched the implementation and we're still sorting it out 11 months post go-live. We've had to pay a second vendor to perform a system analysis and help right the ship. We haven't had any direct interactions with Sage beyond those facilitated by the vendor.
Sage is head and shoulders above any Quickbooks iteration and comparable to NetSuite. The differences are likely personal preference between Sage Intacct and NetSuite, my leaning is toward NetSuite but largely due to how comfortable I was with their system. Our business used Sage 100 prior to Intacct so the conversion was supposed to be seamless, hence our decision.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Bolt
In construction-based companies in which base accounting functionality is achieved with ease, more robust accounting processes are mainly in place, but complex items (ASC842, ASC606, Fixed Assets) are a bit more cumbersome. Inventory tracking, relieving, and general reporting have been underwhelming compared to other systems, so those with heavy inventory transactional environments may need to supplement Sage.

Sage Intacct Feature Ratings

7.6
Accounts payable
6
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
7
Time tracking
Not Rated
Fixed asset management
6
Multi-currency support
Not Rated
Multi-division support
8
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
Not Rated
Standardized Processes
8
5.0
Inventory tracking
3
Location management
7
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
8.3
Dashboards
8
Standard reports
8
Custom reports
9
8.0
API for custom integration
8
Plug-ins
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented a year ago
    Thank you for your detailed review! We're pleased to hear that Sage Intacct has helped streamline your accounting processes and shorten your close process. We apologize for the issues with inventory adjustments and retainage setup. Your feedback is valuable, and we're continuously working to improve. It's great to know that our integration with banking platforms and reporting customization have been beneficial. Thank you for sharing your experience with Sage Intacct!

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