Customizable and great reports
January 30, 2018

Customizable and great reports

June Burchfield - LION | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)

Salesforce is used as ATS/CRM. It is used for one of our Departments.
  • Parses resumes well. Has a glitch every so often though if a resume has images in it.
  • Reports are customizable.
  • Once you are in the right activity, the data entry is easy.
  • Not very intuitive. Have to keep a list of steps handy when entering new contacts and orders.
  • Since it so customizable, Help function isn't always relevant.
  • Easy to see submissions to orders.
  • Chatter is nice to keep everything in the system and save time from sending emails internally.
Brightmove is my favorite. Customizable, great reports, also cloud-based. Salesforce is used by one of the departments I work with as it integrates with other users.
Customizable to the nth degree. Data entry is very easy once you are in the right field. The resume parser works very well. However, it does seem to have hiccups when there are images in a resume. The reports are nice and can be set up to automatically run every day and email you. The system isn't as intuitive as others I've used. Since it is so customizable, the Help function often isn't helpful.