Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)
Salesforce is used as ATS/CRM. It is used for one of our Departments.
- Parses resumes well. Has a glitch every so often though if a resume has images in it.
- Reports are customizable.
- Once you are in the right activity, the data entry is easy.
- Not very intuitive. Have to keep a list of steps handy when entering new contacts and orders.
- Since it so customizable, Help function isn't always relevant.
- Easy to see submissions to orders.
- Chatter is nice to keep everything in the system and save time from sending emails internally.
Brightmove is my favorite. Customizable, great reports, also cloud-based. Salesforce is used by one of the departments I work with as it integrates with other users.