Item: Salesforce Lightning Platform
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Salesforce App Cloud is used primarily to allow our developers the ability to build a solution easily when primary application users find a need. It's primarily used by in-house development/product teams in synergy with certain members of sales in order to roll out new applications. The primary issue it addresses is providing the base framework needed for developers to do just that...develop.

Pros and Cons

Opens communication/Transparency
Provides framework for development
Connects dots between mobile and web based application

Some features are quite difficult to use. Need additional resources to manage.
Very pricey, as are all things Salesforce. Hard for startups/emerging companies to justify.
Playing off the first con, support can be hard to come by from Salesforce.

Return on Investment

Improved transparency while developing
Allows for excellent efficiencies to be created within Salesforce.

Usability

This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.

Support Rating

From my experience overall support has been good. Although there has not been a large need for it. I have heard in speaking with others that this can be a point of contention. This makes sense as the UI can be challenging and if snags were being run into continuously a lot of support would be required.

Other Software Used

Slenke, Slack, Trello

Likelihood to Recommend

Salesforce App Cloud is well suited to larger companies with a solid development team. If you are a smaller company with less skilled developers the learning curve or potential that can be realized from using this product may be wasted. Innovation. If this word describes your business and the above points are not an issue this is for you.

Salesforce App Cloud as seen from Sales

Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)