SFAC is Wonderful
July 05, 2019
SFAC is Wonderful
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Lightning Platform
Salesforce and the app functionality is being used by our developers, SE, and sales ops organizations extensively. The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization. Aside from those pain points being resolved, it also helps our executive and management teams stay on the same page in regards to progress in various areas.
Pros
- The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization.
- It also helps our executive and management teams stay on the same page in regards to progress in quota attainment and more.
- Having the flexibility to create and customize our instance internally and externally is a huge win here.
Cons
- Training and access to non-admins seems very limited and hard to find.
- Resources are hard to locate at times.
- Escalation paths when problems arise are unclear to lower-level users and others receiving the finished products.
- Time savings would be a large positive ROI for us.
- Visibility and ease of use is also a huge win for our teams.
- Unifying development and the end-user is a priceless advantage of using SFAC.
This is the only tool in this field we have any involvement/experience with.
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