Flexible + Customizable CRM Solution for Nonprofits
March 23, 2021

Flexible + Customizable CRM Solution for Nonprofits

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce for Nonprofits

We use Salesforce for Nonprofits for our program and fundraising work specifically to track donations, secondary and postsecondary partnerships, and program outcomes. We also use it in conjunction with other Salesforce products for our Talent Acquisition and marketing work.

Pros

  • Flexible
  • Customizable
  • A lot can be done declaratively

Cons

  • Duplicate matching across fields.
  • Historical and moment in time reporting.
  • Increased data visibility
  • Improved data reporting

Do you think Salesforce Nonprofit Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Nonprofit Cloud's feature set?

Yes

Did Salesforce Nonprofit Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Nonprofit Cloud go as expected?

Yes

Would you buy Salesforce Nonprofit Cloud again?

Yes

FormAssembly, Mogli SMS, Zapier, Salesforce Experience Cloud (formerly Salesforce Community Cloud)
In order to roll out successfully, you need an individual or team that can manage Salesforce administration. Additionally, you need to have support from leadership to help explain the expectations around usage and be able to collaborate with stakeholders to ensure that the product meets requirements and needs.

Comments

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