Easy to use and monitor current/past commissions!
December 06, 2024
Easy to use and monitor current/past commissions!

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Spiff
We use Salesforce Spiff (and many other Salesforce programs) mainly for our sales team to keep track of their commissions. Our company does not sell direct, we sell through our resellers so the way it works is our sales team will sell to those resellers and that is when they get a commission. Different devices and the deal they sell at are worth different amounts so with Salesforce Spiff, it is really easy for the sales team to see their commissions and compare to past months and see if they need to improve.
Pros
- Easy to use
- Updates commissions quickly
- Can easily track commissions over time
Cons
- A little confusing at first, but after training is better
- Customer support is a little slow to respond
- If it would show each rep the other reps commissions to compare
- Right before the election, our sales went down 37% because people were too scared to make a big purchase and Salesforce Spiff helped us to notice that and take immediate action to a new game plan
- In early 2024, we had our record breaking first quarter and Salesforce Spiff helped the reps keep track of their commissions
I have added a few of the many Salesforce products we use. We also use HubSpot but they all have different functions so not really comparable as they are used for different things/ teams.
Do you think Salesforce Spiff delivers good value for the price?
Yes
Are you happy with Salesforce Spiff's feature set?
Yes
Did Salesforce Spiff live up to sales and marketing promises?
Yes
Did implementation of Salesforce Spiff go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Spiff again?
Yes

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