Show Salesloft some Love
August 14, 2025

Show Salesloft some Love

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics and Reporting
  • Cadence and Automation
  • Conversations
  • Dialer and Messenger

Overall Satisfaction with Salesloft

Mainly within our SDR organization for structured outbounding and cadenced follow up from inbound leads. We are also now rolling out more of the Conversation Recording features for coaching purposes, AI analysis, and more detailed data gathering and follow up.

Pros

  • Flagging of keywords and topics for coaching
  • Setting up an easy to follow cadence and structure for consistent outreach
  • Integrates well with CRM (Salesforce) with flexibility in mapping custom fields as needed

Cons

  • The varying definitions of ownership (Owner vs. CRM owner) sometimes leads to confusion by users.
  • Does not always recognize record deletion from SFDC and translate to
  • Building automations would be nice to have a more visual view of the rules and flow (flowchart, if/then chart, etc)
  • Improved daily workflow for activity tracking by SDRs - allowed for data collection and analaysis
Literally always. [...] has been a fantastic consultant, is easily reachable, and always happy to bring in another resource when needed to ensure I understand and can best cater to my needs.

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesloft go as expected?

I wasn't involved with the implementation phase

Would you buy Salesloft again?

Yes

Salesloft has been a great tool to keep our SDRs organized and accountable for their activities, and seeing the results that are being driven by them. We have found it less useful for our Account Management team, as they already have regular cadences set up and don't like having the rigidity of the reminders.

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