Item: SAP Business One
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We used [SAP Business One] as 1 of the tools to pick for accounting. SAP business was 1 of the tools in our selection process. SAP is great for complex operations and can connected to many other systems to automate global orders, accounts, purchases and project management.

So for complex rules, and bigger companies this is a great tool to implement because of the freedom you have. Or does it?

Pros and Cons

Inventory management
Automations with other systems
Reporting (i mean you can report everything)

Price... For us it's more a enterprise solutions modules, users etc ramp up the price FAST
Learning curve, prepare to train your people!
Report building is simple, and needs a upgrade (still it's flexible!)

Return on Investment

Able to make a complex process automated saving a lot of time and money
High costs for implementation because you have a lot of options
With some learning the system will do it's job good!

Alternatives Considered

Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Odoo and NetSuite ERP

We did not use many ERP systems yet so I'm unable to go to much in detail. We tested some and the main issue was the pricing.
Good alternatives would be Oracle NETSUITE, Microsoft Dynamics if your company is Microsoft based with al the other programs (great integrations). And for small business you could look at Odoo they work with modules to build your own system with the modules you need and want, and has a low entry price.

Key Insights

Do you think SAP Business One delivers good value for the price?

Not sure

Are you happy with SAP Business One's feature set?

Yes

Did SAP Business One live up to sales and marketing promises?

Yes

Did implementation of SAP Business One go as expected?

Would you buy SAP Business One again?

Other Software Used

Odoo, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)

Usability

Great system for complex connections and automations, but still even what most say, a big learning curve and a lot of trial and error to get the system to run smoothly. Next to the fact that they have a complex pricing structure that's not clear enough. So for they functions you want you might need to pay extra. And you and up with big $$$ in costs.

Once it stands you have a solid system running for a long time, so for 1 a good investment for the other to high to grab.

Support Rating

We had some complex questions and went in a loop with calls emails etc. They where unable to find the right person to talk with us, and when we found 1 he was unable to reach... We ended up working with a local profession for the implementation, and that went smoothly. I would suggest SAP to start with that if there are complex projects...

Likelihood to Recommend

Like i said for complex implementations and use with other systems SAP [Business One] is great. You can create automatic warehousing if you want with this system as it base. We used it to integrate CRM systems with the production orders to make a seamless automated order process from purchase to warehouse to costumer. And it works great!

But with this it will cost you for implementing and get it to run, next to the training of people to use the system. So again for big companies i would suggest SAP [Business One], but for smaller ones and even mid... There might be better and cheaper options for your needs!

SAP a powerfull system that can create good automations for your warehouse! But it will come with a cost!

Software Version

Modules Used

Overall Satisfaction with SAP Business One