Item: SAP Commerce Cloud
Rating: 8
Author: Verified User

Overall Satisfaction with SAP Commerce Cloud

Use Cases and Deployment Scope

We use SAP Commerce Cloud for all centralised data management in our organisation. We get to know in a timely manner about our regulatory changes and management of complex supply chains. The real time data processing is super helpful too!

Pros and Cons

Pros

Real time data processing
Supply chain management
Centralized data management

Cons

Integrations with legacy software
Migrations challenges
Compatibility with newer versions as there is a mismatch when it comes to using other features

Return on Investment

Centralised data management aligned our entire team
Enhanced customer success and loyalty
Increased our net new revenue by a significant margin

Usability

Fairly easy to set up and get started with. Works best with the entire SAP eco system.

Key Insights

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Commerce Cloud again?

Yes

Other Software Used

SAP Data Intelligence, SAP Business Network

Likelihood to Recommend

SAP Commerce Cloud is suitable for B2B large complex operations for maintaining processes and streamlining the customer success. It offers scalability and very high reliability. It is not appropriate when an org is looking to shift from a legacy software as migrations are not proper and add up significant work.

SAP Commerce Cloud Feature Ratings

Comments

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Excellent centralised Data Management with SAP Commerce Cloud

Modules Used