SAP Commerce Cloud experience in B2B
September 25, 2024
SAP Commerce Cloud experience in B2B
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Commerce Cloud
Pros
- Personalization
- Flexibility for customization as per business needs
- Integration capabilities with S/4 HANA
- Promotions and Discounts
- Unified shopping experience - Online and Mobile
Cons
- Standard in-built reports for admins like Order details, Dispatch details, Customer master, Inventory report (Sold and unsold items). All reports in tabular format like we have in SAP S/4 HANA ERP
- Standard Dashboard for Admins showing top customers, top selling SKUs, Most searched products
- Simple yet detailed report on integration failure logs which admins can read and understand the problem statement. Hints on resolving the issue.
- Objectwise change log report for particular date range
- Backoffice should be made simple for use. As of now admins struggle to find the information. Navigation is very poor in backoffice.
- Inventory management and tracking made easy
- Order processing time is saved, approx. 2 hours per day, which is around 40 hours a month. This is for limited number of live stores.
Do you think SAP Commerce Cloud delivers good value for the price?
Yes
Are you happy with SAP Commerce Cloud's feature set?
Yes
Did SAP Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Commerce Cloud go as expected?
Yes
Would you buy SAP Commerce Cloud again?
Yes
Comments
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