SAP Commerce Cloud is an advanced enterprise eCommerce platform offering businesses comprehensive tools to enhance their journey
September 25, 2024

SAP Commerce Cloud is an advanced enterprise eCommerce platform offering businesses comprehensive tools to enhance their journey

Durgesh Kumar Yadav | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Commerce Cloud

SAP Commerce Cloud is used for our online shopping band website. We have extended this for Omni solution as well through ASM module. SAP Commerce allow to do customization to build your website and all kind of integration is possible as it allow to integration through rest API. Platform is flexible to configure your business use case like promotion creation, multiple pricing, API for APP development etc.

Pros

  • ASM module for Omni Solution.
  • Multiple Pricing as you don't have to build two site for domestic and international.
  • Flexible to do custom solution on the top of SAP structure

Cons

  • Product Catalog syncing from SAP. Too many steps and complicated process that need to be resolved.
  • Pr-integration suite with market place to eliminated the OMS need.
  • Solar to be more advance to eliminate the need to Unbox for bigger and complicated business
  • All kind of integration is possible including app, Vendor.
  • Catalog syncing is very time consuming and always has some or other problem.
SAP Commerce Cloud is flexible to do all kind of integration and customization to enhance your pages is possible in all manor.

Do you think SAP Commerce Cloud delivers good value for the price?

No

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Extremely well suite for B2B business where SAP Hana in ERP For B2C business pricing is a big factor to make this reachable to mass audience. Also AI tool should be part of basic package.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
6
Product management
6
Bulk product upload
8
Branding
8
Mobile storefront
8
Website integration
9
Visual customization
9
CMS
8
Checkout user experience
8
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
7
Multi-site management
9
Order processing
8
Inventory management
9
Shipping
8
Custom functionality
9

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