The best Commerce Cloud review
October 07, 2025

The best Commerce Cloud review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Commerce Cloud

We leverage SAP Commerce Cloud to support our Digital online web experiences and commerce self-services. Which is critical for our customer base.

Pros

  • Business functionality and solutions to enable complex customer transactions
  • OOTB functionality to avoid over customization
  • Integrations and standards

Cons

  • Not yet Composable
  • Search Engine and Product Information Management
  • Supporting the scale of our businesses has produced great ROI and customer experience
I gave this usability rating because I thiink SAP Commerce Cloud could be a bit more user friendly. I know our Marketing teams are scared of it in SmartEdit.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Helping large B2B companies drive customer self-service and enablement

SAP Commerce Cloud Feature Ratings

7.6
Product catalog & listings
7
Product management
5
Bulk product upload
9
Branding
9
Mobile storefront
7
Product variations
8
Website integration
8
Visual customization
7
CMS
8
10.0
Checkout user experience
10
9.0
eCommerce security
9
7.3
Promotions & discounts
8
Personalized recommendations
7
SEO
7
8.0
Multi-site management
9
Order processing
9
Inventory management
7
Shipping
8
Custom functionality
7

Comments

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