Get set GO make your business online
September 08, 2025

Get set GO make your business online

Pranay Patra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud

SAP Commerce Cloud is the one stop solution for taking the business online very quickly. No need to built it from scratch , just modify according to the business process and you are ready to go. The analytics is awesome where we can get the customer interest as well as the behavior where we can see the how customers are interacting with the cart, the Wishlist. Also targeted notification and user specific notifications can also be sent to attract more traffic and more engagement.

Pros

  • Enhanced analytics for understanding user engagement
  • ready to go system with 0 downtime
  • targeted notification as well as user specific notification for more engagement

Cons

  • costly system
  • complicated system for creating master data, migrating master data
  • the learning curve is so low for the complicated system when it's about backend
  • Ready to go, so that less time in SDLC cycle
  • well integrated to legacy systems and SAP ecosystems
  • Single source truth of master data, in S/4 HANA server where accessing single source data makes the analytical data more specific and accurate
1. The usability is very high on the end of users like website and mobile.
2. the product management and product catalogue managing is very reliable and more accurate.
3. The mobile use case of mobile application for the SAP Commerce Cloud is reliable for customization and CRM is more reliable for customization and styling the themes.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

1. If time-frame is so low to go live , it's better to go for SAP Commerce Cloud
2. Secure system as well as secure cloud system for commerce applications.
3. if you want more vision into customer analytics , then SAP Commerce Cloud is having such analytics into minute details that it can give more details into customers.

SAP Commerce Cloud Feature Ratings

8.7
Product catalog & listings
9
Product management
7
Bulk product upload
9
Branding
7
Mobile storefront
9
Product variations
10
Website integration
9
Visual customization
10
CMS
8
9.0
Checkout user experience
9
8.0
eCommerce security
8
8.3
Promotions & discounts
7
Personalized recommendations
9
SEO
9
8.6
Multi-site management
8
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
8

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