Crystal Reports Review
May 05, 2016

Crystal Reports Review

Douglas Barbin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

We use Crystal Reports to create custom reports for several of our clients. Typically, we are in a scenario where the client is using some other software that does not provide reporting that is robust enough for their business needs. We also do some in house reporting with Crystal Reports, as it is the reporting engine that our CRM software uses.
  • Crystal Reports is great for easily creating simple reports.
  • Crystal Reports helps us to speed up report development.
  • Crystal Reports allows non-technical users to create some of the reports they need.
  • The user interface can be a bit cluttered sometimes.
  • The reports are saved in a binary file format and therefore unable to be "diffed" or looked at using source control tools.
  • SSRS
The user interface is much simpler in SSRS, but SSRS also lacks a lot of the features that Crystal Reports has. So it is somewhat of a tradeoff. The fact that Crystal Reports saves reports as binary files is somewhat of a hindrance, but we ultimately chose it because it is more powerful.
It is particularly well suited for quickly writing simple reports, even if the user does not have a whole lot of technical knowledge or experience. It is somewhat less appropriate for more complex reports, although it does allow a wide range of formatting options for the report and the data contained therein.

SAP Crystal Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
8
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
2
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated