Crystal Server Overview
September 08, 2016

Crystal Server Overview

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Server

Select departments use SAP Crystal Server. It is used for creating reports, mainly to track how efficient customer orders are being filled, prepared, and shipped. Reports are also produced that track if any material is wasted in the factory during production. Corporate produces reports to track how efficient each location is with the other.

Pros

  • Quick to produce reports once you learn how to use the program
  • No limitations to the types of reports you can produce
  • Simple to share reports with others

Cons

  • It's a pain dealing with security levels for the reports when not everyone has the same rights
  • Not always intuitive
SAP Crystal Server stacks up better than Tableau Desktop and Google Charts because we found it was easier to customize and for what we needed it was easier to create the reports. So that is why we went with SAP Crystal Server over the other options that we had considered.
For us it's not suited for the entire organization because of the issues with the security levels. Not everyone has the same clearance and it is a pain to adjust the rights for each person in part. But otherwise for the most part everyone has been happy with it because you can create whatever report you want.

SAP Crystal Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
9
Drill-down analysis
8
Formatting capabilities
9
Integration with R or other statistical packages
7
Report sharing and collaboration
5
Publish to Web
Not Rated
Publish to PDF
9
Report Versioning
7
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
9
Predictive Analytics
7
Multi-User Support (named login)
6
Role-Based Security Model
3
Multiple Access Permission Levels (Create, Read, Delete)
3
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

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