Personalised Customer Engagement
June 07, 2023
Personalised Customer Engagement
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- SAP Customer Identity and Access Management for B2C
- SAP Customer Identity and Access Management for B2B
- Customer Data Platform
Overall Satisfaction with SAP Customer Data Solutions
SAP Customer Data Solutions simplifies our B2C management by offering enterprise preferences management and permission and customer identity access management.we are abe to maintain accuracy of our customers data in all our divisions and make informed decisions by accurate data analytics.We are therefore able to understand every customer through powerful personalised engagement.
- Unified customer data collection with easy analysising.
- Perfect in tracking customer's activities helping to know their interest.
- High data protection through international regulations compliance.
- Integrations with marketing platforms simplifying marketing teams work.
- Take too long to succeed in customisation.
- Beginners have hard time to get used to all functionalities.
- Perfect reaching potential customers through successful expropriation of their data.
- Unprecedented breakthrough by customers engagement.
- High bond between purchasers and vendors retaining.
Do you think SAP Customer Data Solutions delivers good value for the price?
Yes
Are you happy with SAP Customer Data Solutions's feature set?
Yes
Did SAP Customer Data Solutions live up to sales and marketing promises?
Yes
Did implementation of SAP Customer Data Solutions go as expected?
Yes
Would you buy SAP Customer Data Solutions again?
Yes