Exceptional platform for efficient and precise data manipulation.
October 27, 2023
Exceptional platform for efficient and precise data manipulation.
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Customer Data Platform
Overall Satisfaction with SAP Customer Data Solutions
Within 90 days of going live, the SAP Customer Data Platform was already deeply ingrained in the organization's processes and delivering results aligned with ambitious goals for growing the company's subscription and premium services lines of business. The user-friendly interface and governance controls allow us to interact with data in real time to size audiences, generate insights, and validate hypotheses.
- Central hub for creating personalized brand experiences.
- Robust cross-channel orchestration capabilities.
- Self-service makes it far easier to turn behavioral data into attributes.
- Could improve tabs.
- Not easy to customize.
- 35% increase in repeat purchase rate.
- 80% decrease in campaign lead time.
- 40% increase in retention across key customer segments.
SAP has been the best partner I have worked with during my career. The platform offers highly valuable features for crafting and structuring data presentations, enabling informed decision-making by management.
Do you think SAP Customer Data Solutions delivers good value for the price?
Yes
Are you happy with SAP Customer Data Solutions's feature set?
Yes
Did SAP Customer Data Solutions live up to sales and marketing promises?
Yes
Did implementation of SAP Customer Data Solutions go as expected?
Yes
Would you buy SAP Customer Data Solutions again?
Yes