Item: Litmos
Rating: 9
Author: Nick Pendergraft, CSM

Use Cases and Deployment Scope

We use Litmos across our global organization to manage employee & partner training/onboarding. Litmos has helped us scale training processes over the last three years -- We have seen continual growth in the feature sets available, and believe in Litmos as a quality training platform to help move our company forward.

Pros and Cons

Integrations -- a wide variety of system integrations are available - need expertise on your end to make them function well - but many are available!
Workflow automation -- Litmos has many built in tools to allow for workflow rule creation to auto assign training based on various criteria -- if you know the training you want people to consume, making sure it gets in their hands is rather easy.

Badges/gamification - improvements have been made - but this element could really change the user experience and be a motivating factor for people.
Reporting -- out of the box reports do exist and the reporting engine is OK -- some seemingly simple types of reports must be done via API and is a real challenge.

Return on Investment

Reduced time to onboard.
Improved training consumption.

Alternatives Considered

Brainshark, Thinkific and Moodle

I've used a wide range of LMS's in the past (Brainshark, eLogic, Thinkific, Moodle). From a feature/function standpoint - Litmos stacks up well against any of them. In most situations, Litmos will exceed the competition. Litmos offers flexibility in terms of managing the end user experience that is top notch -- If you're looking to create a learner-centric experience, Litmos will suit your needs well. The best advice I can give is make sure you have someone dedicated to the ongoing management of Litmos as new features and functions roll out, so you can best leverage what they have to offer!

Key Insights

Do you think Litmos delivers good value for the price?

Yes

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

Yes

Did implementation of Litmos go as expected?

Yes

Would you buy Litmos again?

Yes

Usability

User friendly system full of integrations and multiple avenues to accomplish the same task.

Implementation Rating

Implementation was almost 3 years ago - the team was very helpful and we had regular calls/check-ins. The one piece that could have been strengthened was how we implemented our integrations, specifically Salesforce. That part of the implementation was not the strongest.

Likelihood to Recommend

If you are an organization looking for an enterprise level LMS, Litmos is right up your alley. Having a person or team of people dedicated to the administration and management of the system is critical -- there are so many possibilities with Litmos, the overall capabilities of the system are strong, but you must have someone focused on creating that value. If you are a smaller operation, Litmos might be overwhelming for you.

Litmos is continually adding new features to the system to provide value, you certainly will not be at a loss of features to create a great training experience for your users.

Litmos - excellent system for enterprise level learning management

Overall Satisfaction with SAP Litmos