Great Cloud base full option sales platform
Updated December 23, 2023

Great Cloud base full option sales platform

Bahram Ilman Zadian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Quotes and Contracts
  • Sales Performance Management
  • Billing and Revenue Management

Overall Satisfaction with SAP Sales Cloud

I do all the work related to sales through this cloud base sales platform. It's available everywhere, and it has a highly intelligent artificial intelligence and predictive system that provides order status and appropriate offers. In order to convince customers to buy a product or service, we must have enough information about customers and other prices and competitors, with the help of SAP Sales Cloud platform, all tasks have become easier.
  • Forecasting the status of orders and sales
  • Great artificial intelligence that acts like an assistant
  • Very fast execution under the cloud
  • Artificial intelligence will understand requests and orders in all languages of the world
  • Forecast and market analyzes become faster and smarter
  • It has increased the speed of sales
  • Categorizing and managing customers
Follow-up is important for sales, and this requires planning and managing tasks, which is a professional office automation by SAP Sales Cloud. It is very helpful in different situations and sometimes we may need a market forecaster that quickly analyzes the reports. It does all the steps for us with great accuracy and speed
In terms of design and built in features, it is excellent and very good

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

In my opinion, SAP products and services are all simple and practical. This platform is an intelligent assistant for increasing sales and business development

SAP Sales Cloud Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
8
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
9
Case management
9
Call center management
7
Help desk management
7
Lead management
8
Email marketing
8
Task management
8
Billing and invoicing management
8
Reporting
9
Forecasting
8
Pipeline visualization
8
Customizable reports
8
Custom fields
9
Custom objects
8
Scripting environment
8
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
8
Social data
9
Social engagement
9
Marketing automation
8
Compensation management
8
Mobile access
9