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SAP Sales Cloud

SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

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Recent Reviews

Salesforce at a glance

9 out of 10
November 29, 2023
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Opportunity management (95)
    8.6
    86%
  • Customer data management / contact management (99)
    8.3
    83%
  • Workflow management (99)
    8.2
    82%
  • Contract management (94)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.9
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.3
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.3
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.4
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

7.4
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.1
Avg 7.2

Platform

8.2
Avg 7.5
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.

Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty

Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business

Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

HubSpot CRM, Microsoft 365, and Salesforce Sales Cloud are common alternatives for SAP Sales Cloud.

Reviewers rate Single sign-on capability highest, with a score of 9.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(206)

Attribute Ratings

Reviews

(1-25 of 109)
Companies can't remove reviews or game the system. Here's why
February 15, 2024

SAP Sales Cloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are useful for any team, It can be customized as per the business needs, it can be easily integrated with nay other software and tool. We can easily use it in our mobile too. It has increased the productivity of our sales team. The reports and analytics it provides help our team take better decision and it ended up increasing the revenue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud plays a vital role as a versatile Sales CRM platform, tackling issues related to lead engagement, sales cycle optimization, and data management. Notable features include customizable reporting, effective lead and prospect management, and seamless integration with various sales tools, contributing to a more streamlined and efficient sales process.
January 05, 2024

Your new Sales shooter

Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud in an organisation can help improve the ability to forecast accuracy and identify the risks and opportunities at the correct time.It increases the win rates with the help of embedded artificial intelligence or AI that provides recommendations on what tasks or interactions should be performed to increase the forecast accuracy.
Jitendra Singh Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud has been a game-changer for us. It's like having a super organized system for all our customer info and conversations. The cool analytics help us predict sales and make smart decisions about our business. The easy-to-use interface makes managing sales a piece of cake, and it works smoothly with other systems we use. It's basically made our sales life a whole lot easier.
Bahram Ilman Zadian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I do all the work related to sales through this cloud base sales platform. It's available everywhere, and it has a highly intelligent artificial intelligence and predictive system that provides order status and appropriate offers. In order to convince customers to buy a product or service, we must have enough information about customers and other prices and competitors, with the help of SAP Sales Cloud platform, all tasks have become easier.
Talib Bilal Rah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud helped our organization to interact with customers throughout the entire sales cycle. It provided a centralized platform for storing customer information, communication history, and preferences. It assisted in sales forecasting by analyzing historical data and trends. This helped our organization to make informed decisions about resource allocation, inventory management, and overall business planning.
November 29, 2023

Salesforce at a glance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If it is not in SFDC, it doesn't exisist. There is no greater sales tool than SFDC and it is used to log and account for all types of clients/accounts globally.
Abdy Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Our organization uses SAP Sales Cloud as our main tool to track all the commercial actions and customer interactions that could finish with a sale. In that way, Sales Cloud lets us know how the monthly sales should be close to the average of win sales opportunities and take action with opportunities we lose and why. For our Sales Department it's helpful to track and manage all the opportunities with activities they should do to close the sale.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud automates various aspects of the sales process, such as lead management, opportunity tracking, and quote generation. This helps sales teams save time and focus on building customer relationships. The platform provides tools for better understanding customer behavior and preferences. This helps tailor sales and marketing efforts to meet customer needs, fostering stronger relationships.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We majorly use SAP sales cloud as a end to end complete Sales CRM platform. Establishing connections with leads, maintaining sales cycle data like demos given, quotation shared etc., and drawing customer insights is done via SAP sales cloud for us. We were finding it difficult to track the entire sales cycle and sales performance through an unified central platform, but with the help of SAP Sales cloud, we are now able to achieve it.
November 08, 2023

SAP Sales Its promising!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
Score 10 out of 10
Vetted Review
Verified User
SAP sales cloud is of tremendous use to us and we primarily use it as a Sales CRM in our organization. The main business use case for us with SAP sales cloud is the lead data and information that we are able to manage through it. Also, different sales process and stages like POC building, Quotation raising, and demo metrics can be easily tracked using SAP sales cloud. Overall, our entire sales and marketing process is streamlined and automated.
HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP for the features of lead management, analytics, sales automation, and AI-powered recommendations. It helps my business by providing smooth and robust sales automation and process optimization. However, the sales forecasting and pipeline management features of SAP Sales Cloud are the most useful features to me. SAP Sales Cloud helps me to organize and optimize my whole sales system.
Luciano Pablo Angelini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud is basically a CRM (customer relationship management) software equipped with forecasts based on machine learning, opportunity cost indicators and a intuitive user interface, tailored to understand your next actions.
The tool groups a pipeline with the leads in different stages, reports centered on identifying sales opportunities, in depth pages on contacts' historic activity and other communication systems (outbound calls, emails). It has useful collaboration features too.
It simplifies any sales team work, it's really good to rely less on intuition and more on data, it has this overall concept of informed decisions and structured processes over improvisation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP to maintain sales pipeline details. The details include information like previous interactions and discussions, package offering to potential clients. These details also helps other stakeholders in the organisation to get accurate data about the potential customers. With all the data, sales forecasting is easier. Data such as new leads, quotes shared, current stage etc are maintained. SAP makes the data much easier to organize and analyze.
October 27, 2023

SAP Sales Cloud Review.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used SAP CRM in order to manage my database of clients and customers. It is an efficient way to see, on a daily basis, what the key tasks and activities I need to focus on in order to hit my KPIs and generate a pipeline. It is also an effective way for me to track my ongoing opportunities and see where I should lean in and focus my time to maximize performance. The business problem that it solves is that it allows me to focus on sales and on activities that will drive toward sales.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Today, our company uses SAP Sales Cloud to keep the entire sales process running smoothly. We have truly embraced everything that SAP Sales Cloud has to offer. Key features like tasks and notifications have completely transformed how we track our leads.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP for a few reasons. We were looking to drive innovation as well as revenue growth. It also has the capability to improve our customer relationships. We weren't able to keep on top of our customer service needs as well before implementing SAP Sales Cloud. It has greatly improved many of our processes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We loved using SAP Sales Cloud because as the names states, it is a cloud solution. You can access it everywhere, anytime, within and outside the office. This was very important because the commercial teams are the primary users, and are often travelling, visiting clients and away from a desk. We used it to store prospect information, create customer profiles, manage the sales activities, publish reports on sales activities and sales funnel, but also connect to marketing campaigns and keep track of marketing activities and response. The scope was therefore a sales tool and customer database.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We want to use an easy solution to integrate to our large catalog of products with a easy way to buy and deliver for our clients without worry about integration issues and other engineering things. We found SAP Sales Cloud integrate easy with our daily operations and integration takes to our development 6 months less that we planned at start. Definitely we found a correct solution but the price is very high compared with other solutions in the market and the features is not at all that SAP Sales Cloud talks. Currently we search third-party solutions for increase speed, reduce costs and increase value for our clients.
Aman Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
SAP Sales Cloud streamlines sales by automating tasks like quote generation, order management, and pipeline monitoring. This boosts sales team efficiency, ensuring a smoother and more efficient sales process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Sales to manage the A-Z of our B2B sales operations. Every lead we generate goes through it, and our other systems are integrated to it to log conversations across different mediums. We also use the automated workflows and sequences very actively to:

1. Automate time-consuming sales processes
2. Provide a faster/better sales experience to our leads
3. Expand our ability to reach out to more prospects
Faheem Yaseen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Sales Cloud to track the leads and manage the leads where in there is a scope of opportunity. One of our team which works on Proposals helps them to track the status of proposals. It also helps us to keep a track of performance, and to analyse the data
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