SAP Sales Cloud

SAP Sales Cloud

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Score 8.1 out of 100
SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
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Recent Reviews

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How SAP Sales Cloud Differs From Its Competitors

SAP Sales Cloud Streamlining Business Processes

The marketing department is crucial to the success of the business because it is here that we attract customers and project the image of the company. That is why I have full faith in this program; It has helped me tremendously and given me many advantages. As a result, our clientele is growing, we …
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SAP Sales Cloud Streamlining Business Processes

It is simple to eliminate any barrier that might impede client success if we have a complete understanding of the whole customer chain. Ample ERP capability helps my team to assign appropriate resources to each team so they may successfully complete the allocated task. The back-end data provides …
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SAP Sales Cloud Streamlining Business Processes

By this we are able to automate the selling process and have a clear view of all my customers overall experience with our products. It also gives our crucial skills to deliver insights needed to quickly identify key decision-decision- makers and establish a complete understanding of our customers …
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SAP Sales Cloud Streamlining Business Processes

When we fully understand the entire customer chain it is easy to remove any bottleneck that can affect customer success. Adequate ERP capacity enables my team to allocate suitable resources to each team to enable them accomplish the assigned duty without any challenge. The back-end data gives us …
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SAP Sales Cloud Streamlining Business Processes

It helps us to make our every sale special, with a special approach that was facilitated by SAP Sales Cloud as it provided valuable insights, enabling our team members to be effectively communicating, to be informed about marketing campaigns, and to follow the reports regarding the sales …
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SAP Sales Cloud Streamlining Business Processes

For starters, SAP Sales Cloud is easy to connect with the customers and sort out the CX score. The quick followup could be easily achieved using the CX monitoring functions but for automation, we need a lot of connections with other applications like Adobe for analysis but that is somewhere we're …
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SAP Sales Cloud Streamlining Business Processes

In my organisation, we have integrated from marketo to c4c then to cpq and SAP S/4hHANA. By doing this integration the flow of data has been maintained and every tool has its unique features that they are performing like creating a quote in c4c and flow to cpq makes it easy to understand then we …
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SAP Sales Cloud Streamlining Business Processes

Since the SAP Sales Cloud was an in-place migration this actually didn't change as much. We plan on integrating Sales quotes into Sales Cloud in the future, that would streamline the process a lot... but that is sadly not the case right now since other systems need upgrading right now.
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SAP Sales Cloud Streamlining Business Processes

SAP Sales Cloud improved our ability to see a full 360 degree view of the customer base while integrating, sourcing and sharing business data with other downstream and upstream business teams within the organization that also needed the data.
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SAP Sales Cloud Streamlining Business Processes

SAP Sales Cloud integrated with a backend ERP allows you to take control over the whole End-to-End Process starting with a Lead and Ending with cash. Every step of the customer sales cycle can be tracked and optimized and the synchronization of both systems enables the sales team to act fast on …
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SAP Sales Cloud Streamlining Business Processes

Having an overview of your (ERP) customer data, product data, contracts, opportunities, orders and so on in SAP Sales Cloud improves the efficiency of a sales rep to prepare, organize and execute customer visits. Integration with Outlook simplifies quickly recognizing the email senders and having …
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SAP Sales Cloud Streamlining Business Processes

Integration with ERP is absolutely a hit. Starting from customers to contacts, sales quotes to sales orders - with the latest hot fix and release all the required ERP fields are replicated. Price maintenance is one of the most hectic jobs and this has been made by replicating products and …
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SAP Sales Cloud Streamlining Business Processes

SAP Sales Cloud is a complete and integrated suite designed to improve the daily sales experience and maximize sales performance, while improving the customer experience and accelerating the buying process.<br>This gives insights into custom behavioral and demographic parameters which can lead to …
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Popular Features

View all 31 features
  • Customer data management / contact management (53)
    8.8
    88%
  • Opportunity management (52)
    8.2
    82%
  • Workflow management (54)
    7.9
    79%
  • Customizable reports (51)
    7.5
    75%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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N/A
Unavailable

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

3 people want pricing too

Alternatives Pricing

What is Salesforce CPQ?

Salesforce CPQ (formerly SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

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Features Scorecard

Sales Force Automation

8.0
80%

Customer Service & Support

8.3
83%

Marketing Automation

7.9
79%

CRM Project Management

8.3
83%

CRM Reporting & Analytics

7.7
77%

Customization

7.9
79%

Security

8.6
86%

Social CRM

8.1
81%

Integrations with 3rd-party Software

8.0
80%

Platform

7.1
71%
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

SAP Sales Cloud Video

Visit https://www.youtube.com/watch?v=QnVo1XJKtHI to watch SAP Sales Cloud video.

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Reviewers rate Customer data management / contact management highest, with a score of 8.8.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 64)
Companies can't remove reviews or game the system. Here's why
Vinay Kumar Joshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Route and Visit Management
  • Lead, Opportunity and Quote management
  • Reports and Dashboards
  • Integration with Backend ERP Systems
  • Activity Planner
  • Status Management with Status Profile - More configurable in terms of moving from one stage to other stage
  • Configurable Approval Workflow with Territory or Org management Hierarchy Control
  • For Configure , Price, Quote (CPQ) - Condition mapping controls should be configurable, REST API to follow configurable condition mapping for price determination
  • UI and icon graphy - The product must look colourful as competitors have better offerings
  • Master data mapping - Customer Master mapping should be consistent across platforms (Sales Area and plant mapping )
Sienna Stuart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Strengthening close relationships with customers.
  • 360 degree views of each consumer are provided.
  • Promotion of customer loyalty.
  • Follow up on complaints.
  • The effectiveness of the analyzes is modest.
  • A mobile app could use some work.
Priyanka Ranah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy to configure based on our business needs.
  • Seamless Integrations with SAP ERP which makes it much more robust and powerful in managing all our marketing strategies.
  • Periodic upgrade of features like sales advice, sales estimation, and sales facilitation, based on my organisation demands. Which makes this tool very effective and robust.
  • Helps us to break down information silos to understand customers issues and discover new opportunities to nurture our customers relationship.
  • In my user experience it's hard at times to integrate this tool with third-party applications.
  • It's a bit complicated for new users to understand especially those with no technical background knowledge.
September 05, 2022

SAP Sales Cloud Review

Felix Van Cappellen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Integration with SAP ERP and SAP CPQ systems.
  • 360-degree view of customers.
  • Lead integration with external systems.
  • Customization and personalization.
  • Analytics works but is on the basic side.
  • Mobile application can use some improvement.
  • Overall performance is not bad but could improve as well.
August 06, 2022

Best sales cloud tool

Sunny Sethi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • UI implement
  • Products configure
  • Guided selling
  • Not feature the cost of tenet should reduce
  • They should give free training videos on portal
  • Detail guide to understand more about the tool
July 29, 2022

It depends.

Score 6 out of 10
Vetted Review
Verified User
  • Lead- and Opportunity Management
  • Contact Management
  • Account Management
  • Documentation
  • Support
  • Performance
  • Platform
Score 9 out of 10
Vetted Review
Verified User
  • Cloud based application deployment.
  • Ease of use.
  • Consistent support from the software vendor.
  • Great standard capabilities that reduced the need for custom development.
  • Mobile app options are limited.
  • Need more companies to adopt Cloud for Sales over competitors like Salesforce.
  • More marketing by SAP to increase adoption by more companies and organizations.
Score 9 out of 10
Vetted Review
Reseller
  • Real-time Analysis lets you analyze every piece of information in the system and visualize it in a contextualized business case to make faster and better decisions.
  • 360-Degree Customer View gives you a clear picture of the situation of the customer and how you as a sales rep are able to assist them individually.
  • Full mobile access allows the sales reps to work remotely from a tablet or smartphone - even if there is no mobile connection available.
  • The standard visit management capabilities have room for improvement, although SAP is providing an add-on for this particular case.
  • The system is full of functionalities that can be a little too much when using the system for the first time.
  • The personalization mode is not really intuitive and could use a better user interface.
Score 8 out of 10
Vetted Review
Verified User
  • Easy adaptation/personalization options
  • Good set of standard data collections
  • Users can create their own views holding what is relevant for them
  • Possible to set up workflow rules to automate certain processes
  • Deployment unit limitations
  • Adaptation by integration
  • More logging available to get a better overview on certain determinations
Sandeep Pal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • can streamline and automate critical selling processes and empower sellers with intelligent recommendations
  • It has a simple, easy-to-use user interface.
  • improve forecast accuracy, identify at-risk opportunities, and increase win rates with embedded artificial intelligence
  • Can include more standard KPIs for specific industries
  • Can be complex when trying to map competitions
  • More database options can be provided
Score 5 out of 10
Vetted Review
Verified User
  • Order Communication
  • Order confirmation
  • Order Tracking
  • Their customer support is very difficult to reach out to - there needs to be a better option to chat with customer support than to constantly be transferred to different departments.
  • The help pages could be more informational and user friendly.
Purnima Kapoor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Automate distribution of leads.
  • Warn you in case of lead duplicates.
  • Creation of campaign codes for marketing activities.
  • Allowing leads to be assigned to partners.
  • Extraction of leads from the systems.
  • Handy system filters to extract leads from the system.
  • Duplicate alert fails in case of languages like Japanese, Chinese, etc.
  • A sync with marketing automation platforms.
  • It lacks a tool to allow us chat with internal colleagues.
  • It lacks integration with many platforms.
  • Adding a lead to specific nurture campaign created in Marketo is not possible in SAP.
  • The UI is not that good.
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