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SAP Sales Cloud

SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

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Recent Reviews

Salesforce at a glance

9 out of 10
November 29, 2023
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Opportunity management (95)
    8.5
    85%
  • Customer data management / contact management (99)
    8.2
    82%
  • Workflow management (99)
    8.1
    81%
  • Contract management (94)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.8
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.3
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.1
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.3
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

7.3
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.1
Avg 7.1

Platform

8.5
Avg 7.5
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.

Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty

Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business

Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

HubSpot CRM, Microsoft 365, and Salesforce Sales Cloud are common alternatives for SAP Sales Cloud.

Reviewers rate Single sign-on capability highest, with a score of 9.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(215)

Attribute Ratings

Reviews

(1-25 of 112)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Enhances overall efficiency and productivity.
  • Implements automated workflows for increased efficiency.
  • Effectively manages large volumes of lead and potential data.
  • User-Friendly Surveys
  • Lightning Interface
  • Easy of access on Mobile
Bahram Ilman Zadian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Forecasting the status of orders and sales
  • Great artificial intelligence that acts like an assistant
  • Very fast execution under the cloud
  • Artificial intelligence will understand requests and orders in all languages of the world
  • Forecast and market analyzes become faster and smarter
Abdy Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Manage opportunity influencers like promotors and detractors.
  • Manage customers information.
  • 360 customer view.
  • Sales forecast.
  • Manage sales lifecycle.
  • Mobile app too heavy and slow.
  • Mobile app user interface.
  • Improve web execution.
  • User friendly surveys.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The lead and prospect management module of SAP sales cloud is very comprehensive good.
  • The ability to customize reports are very helpful and handy.
  • Integration with other sales tools is holistic and seamless
  • The offline syncing functionality could be greatly improved
  • Accessing SAP sales cloud on mobile devices is a bit of a challenge.
  • Tracking the version history is not very accurate sometimes.
Score 10 out of 10
Vetted Review
Verified User
  • Sales leads and target forecasting is very good with SAP sales cloud
  • Sales data insights and recommendations are very much detailed and insightful
  • Different default templates and guidelines for sales email campaigns is very good and helpful
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is efficient in sales forecasting and pipeline management.
  • Its CRM is very comprehensive and easy to go.
  • It provides nice collaboration between sales teams and customer engagement.
  • I think user interface should be little clean.
  • There should be more third party email integration.
  • Mobile user experience of on-the-go sales representatives should be smoother.
Luciano Pablo Angelini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
  • At least in my experience, some improvements in terms of customization could be made.
  • The automation area isn't as powerful as other existing competitor tools
  • That's all
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We can get all our reports in one platform.
  • The collaboration between teams.
  • There are great customization capabilities.
  • Occasionally, the loading time can be slow.
  • The training was a bit arduous, but once you get the hang of the process, it's pretty easy.
  • The customer service tickets could be responded to a bit faster.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Seemless integration with marketing campaigns
  • Build customer profiles with their preferences and interactions
  • Keep track of leads and assign them to sales members
  • Making it easier to navigate the software, some other platforms are more userfriendly and have easier to navigate interfaces
  • Inclusion of artificial intelligence tools that can help provide information on leads or make suggestions for marketing campaigns
  • A lot of customization is required to fit the needs of your company, you need to setup the structure of forms and fields that you wish to keep track of or make mandatory
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • easy to integrate for developers with current solutions
  • learning curve medium, all employees understand but takes time and effort
  • complex to understand analytics but good approach with headdache issues
  • Business units complex, employees need much time for understand platform
  • Integration "as-is" is very easy, but on-premise tools required hard work for integrate
  • Price is very high, we think in favor of other platforms in the cloud
Aman Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Mobile Accessibility: The mobile app of SAP Sales Cloud allows users to access critical data and perform tasks while on the go. This is particularly valuable for sales representatives in the field who can update information, check leads, and manage customer interactions from their mobile devices.
  • Quote-to-Cash Automation: The platform seamlessly manages the entire quote-to-cash process. It automates the creation of sales quotes, tracks orders, and ensures that the fulfillment process aligns with the customer's expectations. This reduces errors, accelerates sales cycles, and enhances customer satisfaction.
  • Cost and Licensing: Pricing for SAP Sales Cloud can be high, especially for smaller businesses. More flexible and cost-effective licensing options or scaled-down versions for small businesses could help expand its user base.
  • Real-time Collaboration: Enhanced real-time collaboration features could be valuable for teams working together on sales deals, enabling smoother communication and collaboration within the platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The custom properties are very helpful. We've utilized these a lot to boost our automations
  • Managing our pipelines is pretty straightforward and largely error-free
  • There are A/B test options for a lot of things, which helps us bring in data to things like email sequences to easily find the better one
  • It doesn't support associating properties with each other except for contact-company-deal records
  • It's priced much higher than other CRM tools
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