Maximizes efficiency in sales
August 12, 2024

Maximizes efficiency in sales

Devis Sandri (L.I.O.N.) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Sales Performance Management
  • SAP Intelligent Sales Execution (Datahug)
  • Augmented Intelligence

Overall Satisfaction with SAP Sales Cloud

I use SAP Sales Cloud to manage the sales cycle, all the way to closing. It helps to make forecasts pe run continuous improvement which is much more efficient than doing it yourself

Pros

  • Complete automation
  • accurate prediction
  • Management of the entire funnel and process from start to finish

Cons

  • it is not easy and straightforward, at first you have to motivate employees to use it
  • increased sales!
  • recovery of lost customers (or customers we thought were off target)
  • more rational analysis of sales cycles and customer lifecycle
as I said, increased sales speed, performance, and analysis. Having better leveraged the customer base, we will now focus more on lead generation and portfolio retention. For us, it's a big step forward
Apparently scalableness seems to me that it cannot be limited by the tool itself but only by the organization that uses it, its market, and global competencies. No limitation, but I have yet to measure it over time

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

in my case managing complex sales with different insurance products by managing my offerings efficiently (customer preferences, configure customized policies, and most importantly manage cross-selling and upselling opportunities!)advanced segmentation helps in targeted offerings and offer specific insurance products to specific customers in a better way than offline direct proposal

SAP Sales Cloud Feature Ratings

9.1
Customer data management / contact management
10
Workflow management
9
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
7
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
9.0
Lead management
9
Email marketing
Not Rated
8.5
Task management
8
Billing and invoicing management
Not Rated
Reporting
9
9.5
Forecasting
10
Pipeline visualization
9
Customizable reports
Not Rated
8.0
Custom fields
8
Custom objects
8
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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