Fantastic solution for improving sales revenue.
January 27, 2025

Fantastic solution for improving sales revenue.

Kanika Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM

Overall Satisfaction with SAP Sales Cloud

We are using SAP Sales Cloud in our organisation for boosting the sales as well as productivity & customer relationship. Tracking & managing sales cycle. It is giving centralised workflow for tracking customer interaction, sales forecasting & lead management. It provides AI driven real time insights and transparency. It helps a lot in boosting business revenue and customer satisfaction.

Pros

  • Increasing revenue.
  • Improving customer satisfaction.
  • Improving efficiency & productivity.
  • Streamline of sales process.

Cons

  • Limited customisation options.
  • Less third party integrations.
  • Pricing needs to be reduced.
  • Enhanced Sales Efficiency.
  • Boost customer engagement.
  • Superior decision making.
  • Flawless integration.
It boost customer visibility, simplified complex sales process, Boost sales revenue and scalability.
Because it is good for our sales team, It is boosting revenue as well as customer satisfaction.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

Managing complex sales, seamless integration with other SAP products, Boosting revenue, improving customer satisfaction and real time sales analysis.

SAP Sales Cloud Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

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