Best tool for helping to boost your sales
December 20, 2024

Best tool for helping to boost your sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • SAP Intelligent Sales Execution (Datahug)

Overall Satisfaction with SAP Sales Cloud

We have used SAP Sales Cloud mainly to boost the sales performance and customer engagement. It provides the AI driven customer management platform with solutions for sales automation, lead management and powerful analytics. It also provides the easy and effective user interface where we can create multiple dashboards and get the desired information.

Pros

  • It provides the AI driven customer management platform
  • It gives the simple and effective user interface with multiple dashboards
  • It provides the effective analysis on sales performance

Cons

  • May be they can reduce the pricing little bit so that it can become more affordable
  • There is a score to integrate multiple features in the product
  • It is better to improve their customer support team to provide faster response time
  • It boosted our sales by 20%
  • It is also easy to setup compared to other tools hence less time in adaptation
  • It helped us to retain most of our customer base
SAP Sales Cloud lets our sales team to spend more time in engaging with our customer base and building healthier relationships. With the help of SAP Sales Cloud solution we can streamline and automate critical processes and provide AI based recommendations to our customers. It also has optimised mobile selling experience which is very helpful.
SAP Sales Cloud is pretty much scalable for us. It has increased win rate and drive revenue by automating critical sales functions through an intelligent, unified and scalable sale automation strategy. It is incredibly useful due to its use of pipeline analogy to manage tasks, detect and address potential process issues.
SAP Sales Cloud is way better than the other products and tools which we had used earlier because it provides efficient solutions for sales management and security wise it is pretty much reliable compared to others. It also provides the top notch next generation AI driven customer management platform which was missing in other tools.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

Amazon CloudWatch, Amazon Athena, Amazon Augmented AI (Amazon A2I)
SAP Sales Cloud is well suited if you want to boost your sales with the help of next generation AI and strong customer relationship management platform. It provides lot of analytical tools to enhance your customer engagement and thus helping you to retain your customer. It is best suited for most of the Saas products.

SAP Sales Cloud Feature Ratings

8.9
Customer data management / contact management
10
Workflow management
8
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
8
Interaction tracking
9
Channel / partner relationship management
8
8.0
Case management
9
Call center management
7
Help desk management
8
9.5
Lead management
9
Email marketing
10
9.0
Task management
9
Billing and invoicing management
9
Reporting
9
8.7
Forecasting
8
Pipeline visualization
9
Customizable reports
9
9.5
Custom fields
9
Custom objects
9
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
9.0
Social data
9
Social engagement
9
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

More Reviews of SAP Sales Cloud

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. SAP Sales Cloud Reviews
  4. User Review of SAP Sales Cloud