Overall Satisfaction with Sauce Labs
Currently sauce labs is being used across the company [ranging] from primary testing purposes to one-off test runs to cross browser testing needs. We also use them for mobile testing purposes as well both native and mobile web testing
- No need to maintain multiple versions of browsers/OS combinations
- No need to keep up with breaking changes between browser and selenium version
- Operating costs
- Cost
- Initial setup/rampup time
- Outages
- Improved customer experience and possible NPS
- Improved efficiency for our customer care agents to be able to easily reproduce customer issues and provide a timely response to them
Customer service, security settings and availability were differentiators for Saucelabs