Item: Scale Computing Platform
Rating: 10
Author: Verified User

Overall Satisfaction with Scale Computing HC3

Use Cases and Deployment Scope

It is being used by the whole company. It increased reliability and allowed me to separate services into multiple servers increasing redundancy.

Pros and Cons

Pros

Reliability.
Ease of use.
Support.
Expandable
Combined with Leostream its benefits increase drastically.

Cons

Backup battery interfacing for power shutdowns.

I don't have any complaints about Scale's support. If I ever have a question or issue they are quick to respond and get my problems resolved in a timely manner. I even had a case of something I didn't agree with on their solutions and two of their developers contacted me about how I would like the solution to be, saying it would be corrected in the near future.

Return on Investment

Increased production with less downtime.
Easier to maintain.

Alternatives Considered

I looked at Nutanix as a comparable solution but they are only software provider while Scale provides and supports the hardware too. Honestly from what I have experienced there isn't a company offering exactly what Scale Computing offers so there isn't anyone else really competing with it. Some are close but not yet.

Likelihood to Recommend

Scale Computing's HC3 system in my opinion is a must-have for businesses that have server systems.

User Experience with Scale Computing

Key Insights

Do you think Scale Computing Platform delivers good value for the price?

Yes

Are you happy with Scale Computing Platform's feature set?

Yes

Did Scale Computing Platform live up to sales and marketing promises?

Yes

Did implementation of Scale Computing Platform go as expected?

Yes

Would you buy Scale Computing Platform again?

Yes

Usability

I dont have any issues with the system. Everything work as expected and when there is a problem its very simple to resolve. The hardest part of installing it was migrating the machines and ones that was completely understood it was easy to accomplish. I would recommend this product to anyone.

Exceptional Examples of Scale Computing Platform Support

I had a problem on the weekend with a machine and support quickly helped me resolve the issue so I would not have a problem on Monday with production.

Comments

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Craig Theriac
(Vendor Representative) commented 4 years ago
Thanks for taking the time to write a review! On the backup battery interfacing comment, we do offer an executable to gracefully shutdown VMs which can be used with APC PowerChute. With 8.8 we introduced a rest API which allows you to get a bit more granular with the shutdown / restart sequence of VMs. We have a few other things planned in the backlog related to this functionality and I would welcome a conversation on it if you want to reach out (pm@). Hope to connect with you soon. Best regards, Craig Theriac VP of Product Management

Scale Computing HC3 is a Business Must-Have!