Feedback on ScienceLogic
December 29, 2023

Feedback on ScienceLogic

Jas Singh | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

easy process to follow.
Sciencelogic is used for monitoring servers, hardware, databases, storages, containers and operating systems in our enviroment. It is a all in one tool for us, however it does come with some limitations due to having a broad scope. Overall it has been a good experience using this product
On-Premise Only

Pros

  • automations
  • integrations
  • customizable applications

Cons

  • Documentation
  • lack of training
  • lack of essential monitoring out of the box
  • slow external support. sometimes takes weeks to get a resolution.
  • easy to add devices to the platform
  • Run book automation that automate processes
Agentless product that can integrate easily with other product and also allow us to automate tasks, example closing tickets when events are cleared automatically which user interactions.

Do you think ScienceLogic SL1 delivers good value for the price?

No

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

No

Did implementation of ScienceLogic SL1 go as expected?

No

Would you buy ScienceLogic SL1 again?

No

This tool is aptly designed for routine monitoring tasks in daily business operations. However, adapting it to meet the needs of a large organization with over 1000 employees involves an extensive commitment of time. Expect to spend several months developing custom code, tailoring dynamic applications, and setting up automations to ensure it aligns well with the organization's scale and requirements.

Comments

  • Mark Elbrecht | TrustRadius Reviewer
    Thank you for your comprehensive feedback on ScienceLogic SL1. Your insights on implementation and training are valuable. We're committed to enhancing our support/training while expanding our feature set. If there are other specific areas you believe need extra attention and improvement, we're eager to hear and address them.

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