***Wonders of SL1***
Updated December 24, 2023

***Wonders of SL1***

Amit Sanwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

The ease with which we're able to deploy/discover SL1 agents is very smooth and this gives us an upper hand in faster deployments for our new customers.
We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well. Not only this, the ease with which the SL1 UI Operates is just commendable and pretty fast with zero to no latency. Being a multi-cloud company, it's important that we serve our customers with fanatical support and SL1 helps us achieve that every day.
Both

Pros

  • Monitoring servers
  • Monitoring public cloud appliances
  • Ease of integration with ServiceNow

Cons

  • UI with artificial intelligence
  • Reporting

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

  • Saves time with servicenow built in integration
  • Better events alignment
  • Better infrastructure visibility
SL1 is able to offer way more enhanced monitoring than UIM. We have used UIM for quite a long time and the benefits offered by SL1 are much higher.
SL1 is best suited for scenarios where we want detailed IT infrastructure monitoring. Scenarios where it is less appropriate would be for basic monitoring like URL, Ping, etc.

Using ScienceLogic SL1

2000 - Managed hosting service
10 - System Monitoring experts
System administration
DB Administrators
  • Server Monitoring
  • Virtual appliances monitoring
  • Network monitoring
  • Hardware Monitoring
  • Cost efficient licensing renewal fees
  • More cross functional monitoring
  • Integration with all major third party tools/apps
Given the capabilities of SL1, it goes pretty well with both on-premise as well as IaaS solutions which very much aligns with our business model for serving our customer needs.
It also has great reporting tools at hand which is very beneficial for our customer to do a daily/weekly/monthly health checkup of their hosted devices with us.
The Class UI also is very smooth for SL1 users to configure monitoring as per our customer's demand.

Using ScienceLogic SL1

We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Installing SL1 Agent
  • Discovering a device using collector
  • Reporting
  • Integration
  • Searching in DB using queries
  • Troubleshooting collector issues

Comments

  • Mark Elbrecht | TrustRadius Reviewer
    Mark Elbrecht
    (Vendor Representative) commented a year ago
    Thank you so much for taking the time to leave us such a positive review, I will pass your comments on to our product team in order to continue to improve our product and your experience.

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