First time Scratchpad User. Won't be the last!
Overall Satisfaction with Scratchpad
I use Scratchpad throughout my entire day as an Account Executive. I use it to take notes for all of my calls which can be linked to the SFDC opportunity and it auto-updates every time I make changes in SP. I also use it to update my SFDC pipeline. Their UI makes it easy to make mass edits and changes to SFDC fields without the extra clicks that Salesforce makes you go through. It's integrated into Chrome so every time I open a new tab it's Scratchpad which makes it really convenient to access. It has helped my productivity tremendously.
Pros
- Salesforce pipeline updates
- Note taking - linked to SFDC
- Note taking linked to GCal events
- Tasks management
Cons
- More editing options for notes like font colors, better customization for lists (numbers, bullets, etc)
- Show dependencies when updating SFDC Opps.
- View my GCal events on the Scratchpad homepage
- Ability to create tables in notes
- It's saved me a lot of time
I can't think of another tool similar to Scratchpad. The only other sales productivity tool that I've used in the past is Mixmax which is also an excellent tool. Mixmax has more features embedded in Gmail with the ability to view and edit Salesforce fields like Scratchpad, but I wouldn't consider them to be replacements for each other.
Do you think Scratchpad delivers good value for the price?
Not sure
Are you happy with Scratchpad's feature set?
Yes
Did Scratchpad live up to sales and marketing promises?
Yes
Did implementation of Scratchpad go as expected?
Yes
Would you buy Scratchpad again?
Yes
Comments
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