Fantastic bang for your buck!
Updated March 24, 2017

Fantastic bang for your buck!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

We have a two building organization that was taking far too much time to walk to user workstations every day. Adding ScreenConnect helped us to better support those users as well as our remote sales reps without ever leaving our desk.
  • Easy for end user to connect
  • Fast and reliable
  • Easy to set up
  • User security interface could be a bit easier to work with
  • Custom URL for links
  • Saving us time and money
Pricing is fantastic for a small IT team!
Works well when users are not very technical and need great instruction on how to get connected.

ConnectWise Control Feature Ratings

Screen sharing
9
File transfer
9
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
6
Remote management of servers & workstations
9
Centralized management dashboard
5
Session record
7
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
7

ScreenConnect Support

The support has been exceptional when needed.