Connection Accomplished
March 17, 2017

Connection Accomplished

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

We use ScreenConnect to access the computers of our clients when they are having technical issues.
  • Ease of Use
  • Great Connectivity
  • Re-install is a hassle if initial install failed.
  • It has increased the responsiveness of our engineers.
It is much more user friendly and better on a corporate level.
We are able to quickly and easily access the computers of our clients when need be.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
9
File transfer
Not Rated
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated