Overall Satisfaction with ScreenConnect
We are a multidiscipline consulting engineering firm and we utilize ScreenConnect in multiple ways. We use it for providing our field employees remote assistance as well as to provide support for our clients. It has made us more efficient by being able to provide our clients hands-on assistance, instead of just walking them through the process via phone.
- ScreenConnect is very user-friendly and easy to use for anyone.
- ScreenConnect tools are very useful and easy to use.
- ScreenConnect is a quality product at a very affordable price.
- Some clients have trouble installing the client on their end.
- ScreenConnect has paid for itself many times over with the ability to provide support to our clients easily and efficiently.
I have had experience with LogMeIn 123 and ShowMyPC and I believe that ScreenConnect can compete with all of them at a much more affordable price. I haven't seen anything from the other products that ScreenConnect doesn't at least match. We chose ScreenConnect because one of our business partners was very happy with them and recommended them to us.