Overall Satisfaction with ScreenConnect
ScreenConnect allows me to connect and support my clients, it also allows customization of the installer and from the dashboard I can view the status of connected clients. Wake On LAN allows me to access clients after hours even if they have forgotten to leave on their PC's for maintenance.
- WakeOn LAN is vital for client access after hours, especially when clients can forget to leave their computers switched on
- Customization of the portal and dashboard
- Plugins to enhance the experience such as remote computer specs, scripting to automate tasks, running processes
- Organizing clients into expanding folders instead of a long list
- Screen refresh is not the fastest out of remote admin software, but the latest version is better
- It has a positive impact on efficiency and the pricing is better than some competitors
- TeamViewer, LogMeIn Rescue, Bomgar Remote Support Software, Splashtop, RealVNC and Radmin Remote Administrator
ScreenConnect is not the best in all areas, however for the price and how I use it, it certainly is faster, cheaper and more reliable on average