SeekOut is fine, but still needs some work to be useful
May 13, 2022

SeekOut is fine, but still needs some work to be useful

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

I'm part of our specialty R&D Recruiting team. Specifically, I focus on Design and Product recruitment. I use Seekout occasionally to help source candidates. I prefer to use it for DEI sourcing, but have also used it more generally when looking for specific skill sets or backgrounds. However, it does seem to be more focused on ENG than my areas.
  • I like the prebuild Diversity filters
  • I like the campaign
  • Its helpful for finding emails/contact info
  • A large amount of profiles are not up to date
  • It struggles with search terms associated with design and product and is clearly more focused on engineering
  • It lacks integrations with our ATS (Lever) and I end up needing to use multiple systems to search and track candidates
  • Helpful: Easier ability to identify Diverse candidates
  • Not helpful: It's extremely time consuming to track my outreach
  • Not helpful: If I'm being honest, I don't see how this is better than using LI Recruiter.
I haven't used support outside of the training sessions and one office hours session. I will often tag profiles as being incorrect, but I'm not sure if that's being used for anything. Outside of that, I haven't interacted with support in any way.
SeekOut was selected by our enablement team, I was not involved in the decision. Before that we had primarily been using LI Recruiter. I'm not sure that Seekout has added a lot of value for me personally and has actually added manual work on top of what I was doing previously as all the systems don't connect fully yet.

I used Gem with a previous company, but it's been several years.

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

Yes

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

I wasn't involved with the implementation phase

Would you buy SeekOut again?

No

I'm not sure that using seekout is really saving me a lot of time over just using LinkedIn at the moment. I noted some of my reasons earlier, but profiles are often out of date (so I always double check vs. LinkedIn), it's not integrated with our ATS fully and doesn't allow me to upload profiles directly so there is a lot of manual work to track my outreach. It also gets confused about search terms in the design and product space.