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Customer services sales representative
January 31, 2023

Customer services sales representative

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

We use SeekOut to find qualified candidates. The scope of my case is sales and customer service background experiences.
  • Finds people on linkedin
  • Searches for people on LinkedIn
  • Only provides me people from LinkedIn
  • Just filling this in.
  • Browse beyond LinkedIn
  • A negative impact of SeekOut is almost all candidates are a part of LinkedIn. Need more variety from other ATS.
I'd give it a 6. Only because it focuses so heavily on LinkedIn. Most positions in the US pay under $20/hr. Those candidates aren't on LinkedIn.
  • Indeed Ads (Sponsored Jobs)
Indeed mostly.

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

Yes

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

I wasn't involved with the implementation phase

Would you buy SeekOut again?

Yes

If I was looking for an account manager or someone in a high paying corporate role.

SeekOut Feature Ratings

Talent Intelligence
8.0
Continuous AI Model Training
8
Existing Skills Mapping/Lanscaping
8
Anonymous Screening/Profile Masking
8
Bias-Mitigating Algorithms
8
Diversity Reporting
8
AI-Based Role Definition
8
Candidate Modelling
8
Talent Rediscovery
8
Automated Candidate Evaluation/Scoring
8
Internal Mobility Recommendations
8
At-Risk Talent Scoring
8
ATS Integrations
8

Using SeekOut

100
  • Job searching
  • Professional searching
  • Corporate searching
  • I wasn't expecting it to focus so strongly on LinkedIn
  • Offer more than LinkedIn sources

Evaluating SeekOut and Competitors

  • Product Features
  • Product Usability
We needed something for Corporate searches.
We need to focus on something other than Linkedin.