Segment makes life easier
February 02, 2018

Segment makes life easier

Jon Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Segment

Segment is used across all departments/groups to manage software on our marketing site and applications. We also push all activity through Segment with defined actions and store that in our database for further analysis. This allows us to better understand what our users are doing, why they're doing it and how we can make their experience better for them.
  • Integrates 3rd party software into your site
  • Tracking custom events
  • Ultimate in flexibility, track how you want to track
  • Dashboard could be laid out better
  • Ability to accurately target users at a granular level
  • reduced developers time when adding a new analytics program
Similar offering, since I didn't go with them I couldn't a more in depth response.
Any company that uses analytics in their efforts should use Segment to simplify the management of those external services. The only area where Segment would not be well suited is if the service you use is not already in the Segment marketplace and it causes some custom work in order to properly implement.