Overall Satisfaction with Segment
We use Segment to easily ingest all of our user analytics data and distribute it to data warehousing and various analytics platforms such as Google Analytics and Mixpanel. Without Segment we would have had to create custom components in our web client for each of these services and write even more software behind the scenes to collect data from these platforms for central storage.
- Segment saved many developer hours by only needing to implement one user analytics data ingestion solution and allowing non-developers the tooling they need to move the data anywhere else they want.
They are also quick to reply, have excellent documentation and have useful forums for discussion with other users and product developers.
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Segment is a perfect tool if your organization is asking client-side software application developers to make user analytics data available to multiple teams with different use cases. Segment makes it easy to get data that is useful for UI/UX design teams, marketing and business units all to the appropriate places without sacrificing accuracy or resolution.